Constructive Corrective Action Procedure

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The Constructive Corrective Action Procedure (CCAP) is the administrative process used by the Organization for Transformative Works to handle potential violations of its Code of Conduct by OTW volunteers.

The Volunteers & Recruiting committee started developing the Code of Conduct and the accompanying Constructive Corrective Action Procedure in 2011.[1] The June 2012 OTW Newsletter mentions that Volcom was "drafting an organizational Code of Conduct with the help of a volunteer consultant."[2] An August 24, 2012 org-wide email invited volunteers to comment on the draft documents, explaining "The Code of Conduct outlines the goals and behaviors of the Organization; the Constructive Corrective Action Procedure provides transparent guidelines for what to do when conflicts occur. The goal of these documents is to further support each person within the Organization, and to clarify the Organization’s goals and values." The Board of Directors approved the documents in November 2012.[1]

The Code of Conduct and CCAP went into effect some time in 2013. The Code of Conduct page was available as early as October 2013, and a February 2014 update from the Board mentioned that the Code of Conduct was now in effect.[3] Fans discussed the Board post on Fail_fandomanon: OTW Board Addresses Personnel Concerns, Archived version.

The CCAP process does not apply to OTW Board Directors, who are instead subject to the OTW ByLaws. This was highlighted in the 2015 OTW Board Election when the Board removed a candidate, who was also a Director, from the OTW, bypassing the CCAP process. Other candidates, OTW volunteers and Committees objected to this decision.

During the 2023 OTW Management Controversy, there was widespread public discussion of the CCAP process and its limitations, with many highlighting that the process is susceptible to racial bias and may have been used punitively to silence volunteers critical of racism within the OTW.

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